Work Breakdown & Estimate (Pebble Orchestrator)
Version: 1.2 (Aligned with High-Level Architecture)
Status: Revised for FastAPI/React stack
This document provides a detailed breakdown of the effort and costs associated with the Pebble Business Orchestrator rollout. For technical design, see the High-Level Architecture.
Executive Summary
| Item |
Value |
| Total Effort |
374 man-hours (including contingency) |
| Duration |
6-8 weeks |
| Team Size |
2 Full-stack Engineers |
| Total Cost |
₹7,74,000 |
Problem Statement
| Problem |
Impact |
| Information Fragmentation |
Data scattered across mailboxes, no single source of truth |
| Manual Bottlenecks |
Human intervention for classification and data entry |
| Lack of Accountability |
No centralized task tracking or closure visibility |
| Response Latency |
Slow routing to correct department |
Orchestrated Flow
| Stage |
Component |
Description |
| 1. Aggregation |
Ingestion Layer |
Outlook/O365 Listener → Card Creation |
| 2. Classification |
Intent Engine (AI) |
Routes to Sales, Ops, or Tender Board |
| 3. Workspace |
Visual Kanban |
React UI for card movement and work-shifting |
| 4. CRM Sync |
Odoo/Zoho Connector |
Lead creation and engagement tracking |
| 5. ERP Sync |
Focus / BC Connector |
Order status, inventory, and dispatch sync |
| 6. Governance |
SLA & Shifting Logic |
Automated redistribution and alert triggers |
Detailed Work Breakdown
Phase 1: Core POC — Visual Kanban & Email (Week 1-3)
This phase delivers the "Control Plane" where data is ingested and visualized.
| Task |
Hours |
Description |
| Infrastructure Setup |
16 |
FastAPI/Celery setup, Dockerization, CI/CD |
| Email Ingestion API |
24 |
Graph API Integration for shared mailboxes |
| Classification Model |
40 |
Fine-tuned Intent classification (Sales/Ops/Tender) |
| Visual Kanban UI |
48 |
React-based drag-and-drop board with Card system |
| Subtotal |
128 |
|
Phase 2: CRM/ERP Integration & Master Data (Week 4-6)
Production-ready connectors for external systems.
| Task |
Hours |
Description |
| Master Data Engine |
24 |
GST/CIN/PAN validation and Master search |
| CRM Connector |
32 |
Odoo/Zoho sync (leads, contacts, engagements) |
| ERP Connector |
32 |
Focus RT / Business Central (Order & Stock sync) |
| Multi-Entity Routing |
16 |
Data isolation and cumulative reporting logic |
| Subtotal |
104 |
|
Phase 3: Governance & Operational Hardening (Week 7-8)
Ensuring the system maintains velocity.
| Task |
Hours |
Description |
| 11:30 AM Shifting |
16 |
Logic for card redistribution across team members |
| v-SLA Monitoring |
16 |
Visual timers and escalation alerting (Slack/SMS) |
| Reporting & MOM |
24 |
Dashboard for audit logs and activity transcripts |
| Deployment & QA |
46 |
Production hardening, security audit, and UAT |
| Subtotal |
102 |
|
Summary by Phase
| Phase |
Description |
Hours |
Cost (₹) |
| 1 |
Visual Kanban POC |
128 |
2,62,400 |
| 2 |
CRM/ERP Integration |
104 |
2,13,200 |
| 3 |
Governance & Hardening |
102 |
2,09,100 |
| Base Total |
|
334 |
₹6,84,700 |
| Contingency |
Risk Buffer (12%) |
40 |
89,300 |
| Grand Total |
|
374 |
₹7,74,000 |
Success Metrics
| Metric |
Target |
How Measured |
| Zero Leakage |
100% emails captured |
Dashboard email count vs mailbox count |
| Response Time |
< 4 hour average |
Card age tracking in "New" column |
| Sync Integrity |
100% Match |
Master data reconciliation (Pebble vs ERP) |
| Reduced Manual Entry |
80% reduction |
Time-study comparison |
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